SERVICES
Support That Goes the Extra Mile
From safety integration to serving customers, SiriusXM Connect services are built to support and mold to your business’s needs.
SERVICES
Support That Goes the Extra Mile
From safety integration to serving customers, SiriusXM Connect services are built to support and mold to your business’s needs.
SiriusXM Connect Services
What it is
TSP (telematics service provider) services power our vehicle connectivity and safety products such as ACN+ (Automatic Crash Notification with enhanced services), SVL (our stolen vehicle location service), and many more through seamless integration.
How it works
With 30+ years of experience and over 13 million drivers, our telematic technology delivers always-on protection. ACN+ detects crashes and connects occupants to certified agents in an average of 2.3 seconds. SVL services can be activated if a driver reports theft of their vehicle to law enforcement.
Why it matters
It lets your brand launch proven safety features with less complexity, making SiriusXM Connect easier to integrate while delivering a stronger, more dependable experience drivers can trust.
Telematics Service Provider
What it is
Managing safety incidents, the always-on network of emergency-trained agents in our Emergency Contact Center connect drivers to help quickly, and remain on the line until the situation resolves.
How it works
U.S. and Canada-based centers operate around the clock and handle 1.3M+ emergency calls each year. Using a dual-agent model, trained agents respond in an average of 2.3 seconds. They stay connected through the incident and can route 99%+ of U.S. calls to the local public safety answering point such as 911. Ongoing training and multilingual support (English, French, Spanish) keep coverage consistent.
Why it matters
Your brand gains a proven safety experience that holds up under pressure. Our experienced agents, combined with always-on operations, add human expertise and dependable emergency response to SiriusXM Connect.
Emergency Contact Center
What it is
Our billing and subscription management (BSM) is a flexible billing service that supports subscription and pricing models for connected safety services.
How it works
BSM enables flexible PCI-compliant subscriptions and private-label billing that keeps your brand front and center. The platform supports transparent pricing, includes built-in billing analytics and reporting, and scales as your business grows.
Why it matters
BSM reduces operational complexity and simplifies launching and scaling SiriusXM Connect, so you can deliver premium safety services with clear, predictable pricing and a consistent customer experience.
Billing and Subscription Management
What it is
Our marketing services offer your company a multichannel, full life-cycle marketing program that helps brands support customers from vehicle purchase through resale—driving acquisition, engagement, and retention.
How it works
Our data-driven, modular framework personalizes customer journeys and speeds up campaign launches. Services cover strategy through execution, including a dedicated partner marketer, analytics, creative, campaign development, QA and deployment, email coding, and preference management.
Why it matters
Our marketing services drive adoption and ongoing engagement with SiriusXM Connect by delivering the right message at the right time—driving increased revenue while improving customer experience, speeding time to market, and producing measurable results across the vehicle life cycle.
Marketing Services
Built for Seamless Integration
Test drive all the capabilities and potential of SiriusXM Connect in our developer portal to see how we can directly integrate with your workflows and impact your business.
Industry-Specific Services That Support Your Customers
SiriusXM Connect is designed to be easy to integrate right off the shelf while still offering the flexibility to be tailored to your unique business needs. We adapt our solutions to the specific demands of your industry, creating experiences that feel personal, timely, and intuitive.
Contact Us
Let SiriusXM Connect provide your users with an added layer of protection. Learn more about how seamlessly our safety and security services can be integrated to fit your business’s unique needs and to help protect the safety of those who matter most.
